Privacy Statement

The protection of your personal data is very important to us, and therefore it is fully in accordance with the General Data Protection Regulation – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. You do not have to worry. Your data are safe with us and will never be provided to any third party.

Who will collect your personal data?

Toret plugins s.r.o., Company ID No.: 088 60 980, with its registered office at Jičínská 226/17, Žižkov, 130 00 Prague, Czechia, incorporated in the Commercial Register kept by the Municipal Court in Prague under file No. C 326539.

Personal data protection is important to us. At toret.net, we observe the following principles:

  • We do not ask for personal information unless we really need it.
  • We do not share your personal information with anyone else, except in cases involving the law, the development of our products or the protection of our rights.
  • We do not store personal information on our servers unless this concerns an ongoing use of our services or unless we process these data for a permitted purpose, about which you can learn more below.

The privacy statement below also contains these principles.

If you have a question about accessing or rectifying your personal data, please contact us.

We respect your privacy regarding whatever information we may store in the operation of our website.

Scope of personal data processing

We obtain your personal data if:

  • you contact us through the website,
  • you sign up for training,
  • you add a comment to a post,
  • you add a review to a plugin,
  • you order a service on our website,
  • you send us an inquiry for our services,
  • you enter into an agreement with us,
  • you provide us with your data yourself by e-mail, by telephone or by other means.

We process the following data:

  • first name and surname or business name,
  • telephone number,
  • e-mail address,
  • postal address,
  • IP address,
  • identification of the browser and operating system and other information for traffic analysis,
  • cookies.

We also process your personal data to the extent of the goods and services you have ordered from us, our communication between us and other details regarding the agreement concluded between us. We also store our communication and information that you gave us before concluding the agreement, in case we conclude the agreement – within the framework of pre-contractual negotiations.

Purposes of processing and their legal basis

Performance of the agreement or pre-contractual actions

We use the data you provide to contact you in response to your inquiries and requests for the purposes of fulfilling the agreement, processing your orders, creating websites, programming and training.

All personal data are processed in a lawful and transparent manner, and only reasonable, relevant and necessary data in relation to the purpose of processing are required.

Complying with statutory obligations

We also process your personal data in order to comply with the law. For example, under the Accounting Act, we are required to keep tax documents – invoices that may contain your personal data.

Newsletter (legitimate interest, consent)

Personal data processed for the purpose of sending newsletters, which draw attention to newly published articles on our website or contain advice, tips and instructions relevant to the WordPress content management system. We usually send our newsletters 2-3 times a week.

If you have concluded an agreement with us, we are entitled to send you our newsletters for a period of 3 years unless you refuse them either by directly clicking in the newsletter or by sending an e-mail to our address.

You can also subscribe to our newsletters. In that case, you may give us consent to the processing of your personal data. You have the right to withdraw your consent at any time. Even after the lapse of the period for which you have agreed to the processing of your personal data or in the case of withdrawal of consent, we are not obliged to erase all your personal data; we may retain those that can be retained based on our legitimate interest or by law. If you withdraw your consent, it shall be without prejudice to the lawfulness of the processing of personal data before that withdrawal.

Comments (legitimate interest)

When visitors add a comment on the website, we collect the data displayed in the comment form, the visitor’s IP address and the user agent string that defines the browser, which helps to detect spam.

Gravatar may be provided with an anonymous string created from your e-mail address (also called a hash) to determine if you use the service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/.

fter your comment is approved, your profile picture will be visible to the public in the context of your comment.
Visitor comments can be checked through an automated spam detection service that may be located abroad. The Akismet anti-spam service’s privacy policy is available here: https://automattic.com/privacy/.

Contact forms (legitimate interest)

On our website, you can find contact forms that are used to request our services or to send an inquiry or other information. These forms collect personal data only for the purpose of contacting you with an answer.

Cookies (legitimate interest, consent)

We use cookies for the functioning of the website; cookies are small files that our website stores on your device through the browser. Cookies can record certain specific information regarding your visits to our website. Cookies can be divided into necessary cookies, analytical cookies and marketing cookies.

The so-called necessary cookies are required to ensure the operation of our website. Consent is not required for the use of these cookies; we have a legitimate interest in ensuring that the website runs properly.

The use of the so-called analytical cookies is also in our legitimate interest. Cookies falling into this category are used mainly for an anonymous monitoring of traffic and user activity on the website. Thanks to this, we can monitor what customers like and improve our services.

Marketing cookies enable, for example, remarketing. Thanks to this, we can offer you our goods through targeted advertising. For that, however, we need your consent.

You may also use the website in a mode that does not allow the use of cookies, and we will thus not be able to collect information about your behaviour on the website. You can set that mode in your Internet browser, or you can object to such collection based on our legitimate interest pursuant to Article 21 of the GDPR. The objection can be raised by sending it to our contact address. We will then assess the objection without delay, no later than one month from receipt.

However, please note that in the event you reject cookies or object to their processing, the website may not be displayed 100% correctly.

Disabling cookies in different browsers

Cookies Why do we use them? How long before we delete them?
_ga _ga assign a random identifier to each visitor to our website, which allows us to measure our website traffic, and generate statistics regarding traffic and visitor behaviour on our website. 2 years
_gid _gid assign a random identifier to each visitor to our website, which allows us to measure our website traffic, and generate statistics regarding traffic and visitor behaviour on our website. 24 hours
wordpress_[hash] It contains information about the user and their login data. This is our website cookie. up to 14 days
wordpress_logged_in_[hash] It contains information about administration display settings. This is our website cookie. up to 14 days
wp-settings-{time}-[UID] It contains information about administration display settings. This is our website cookie. up to 14 days
wordpress_test_cookie Tests whether you have permitted cookies. This is our website cookie. Session based – Validity expires when you leave the page

Push notifications (legitimate interest)

We use push notifications on our website to notify you of new content. Push notifications are short information messages that appear on your desktop or mobile phone screen. The OneSignal service is used for sending push notifications; its privacy policy can be found here: https://onesignal.com/privacy_policy.

You can manage push notifications in your browser, where you can also disable them.

Disabling push notifications in different browsers

Embedded content from other websites (legitimate interest)

Posts on this website may contain embedded content (such as videos, images, articles etc.). Embedded content from other websites behaves in the same way as if the visitor visited another website.
The website may collect data about you, use cookies, embed additional tracking by third parties and track your interaction with that embedded content, including tracking the interaction with embedded content if you have an account and are logged in to that website.

How long do we retain your data?

If you add a comment, the comment and its metadata will be retained indefinitely. The data are stored for the purpose of automatically recognising and approving all subsequent comments, instead of holding them in the moderation queue.

For users who register on the website (if they have this option), we also store personal information that they provide in their user profiles. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Webmasters can also view and edit that information.

If we enter into an agreement with you, we retain your personal data for longer than only for the duration of our cooperation until the delivery of goods and services, for example in the case of future withdrawal from the agreement, complaints, claims for damages and more. According to the legal regulations governing accounting, we are obliged to keep tax documents for a period of 10 years from the end of the tax period in which the transactions in question took place. Therefore, we cannot erase your personal data immediately after the end of our cooperation.

However, you can be sure that we always process your personal data only for the necessary time and to a reasonable extent. The retention period of your specific personal data is then determined according to the following logic:

  • for the duration of the agreement made between us;
  • for the period strictly necessary to protect our rights and for the period strictly necessary to determine, exercise or defend legal claims (up to 4 years);
  • for the duration of our possible other legitimate interests (up to 4 years);
  • for a period specified by law (up to 10 years).

With whom do we share your data?

We share your personal data with the following persons – personal data processors or controllers.

  • hosting, wpress.help s.r.o.
  • accounting systém iDoklad, company Solitea, a.s.;
  • accounting company M.V.A.Money s.r.o;
  • payment gateway Stripe, company Stripe, Inc. based in USA.

Your data may also be accessed by other persons who cooperate with us, prepare offers and negotiate with you on the terms of the agreements; we have concluded personal data processing agreements with those persons to keep your data secure.

We may also share your personal data with public authorities if it is in our interest or if they ask us to do so.

What are your rights?

You have all the rights granted to you by law. You can ask us to tell you what personal data we process, and if you ask us to do so, we must give you access to them. You can ask us to rectify incorrect data or complete incomplete data. Under certain conditions, we are also obliged to erase your personal data or restrict their processing if you ask us to do so. If you suspect that your personal data have been processed unlawfully, you have the opportunity to lodge a complaint with the Office for Personal Data Protection.

In addition to the above rights, you also have the right to object if we process your personal data on the basis of our legitimate interest. The objection can be raised by sending it to our contact or e-mail address. We will then assess the objection without delay, no later than one month from receipt.

Contact details

If you have a question about accessing or rectifying your personal data, please contact us.

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